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You can activate your Milestone Mastercard by phone in about 3 minutes. Just call 1-866-453-2636 and follow the voice prompts.

Phone number

  • Toll-free: 1-866-453-2636
  • Hours: 24 hours a day, 7 days a week
  • Language: English and Spanish

What to have ready

Before you call, keep these near you:
  • Your new Milestone card
  • Your Social Security Number
  • Your date of birth
  • A pen (to sign the back of the card after)

Steps to activate by phone

1

Call 1-866-453-2636

Dial the toll-free number from any phone.
2

Select the activation option

Press the number the voice prompt tells you for activation.
3

Enter your card number

Use your phone keypad to type your 16-digit card number.
4

Verify your identity

Enter your SSN or date of birth when asked.
5

Wait for the confirmation

You will hear a message saying your card is now active.

Why activate by phone?

  • No internet needed
  • Fast, under 5 minutes
  • Great if you don’t like websites
  • Works even if the site is down
Call from a quiet place so you can hear the prompts clearly.

After the call

  1. Sign the back of your card
  2. Save the phone number for future help
  3. Set up your online account at milestonecard.com when you can

What if the automated system fails?

If you have trouble, press 0 during any prompt to speak to a live agent. They can activate your card for you.